05 Nov 2019
05 Nov 2019
The financial services domain is undergoing tremendous change due to technological advancements and digitalization. The banking domain has a significant dependence on technology-enabled products with an essential need to have stable and well-performing products to ensure a great customer experience. Moreover, it is also vital that all activities performed by banking software should run smoothly and be error-free to deliver safe and secure transactions.
Evidently, all customer-facing channels such as Banking and FinTech continue to undergo rapid changes due to digitization, and the need for effective testing has increased manifold to enable stable products. Especially for banking applications, it is critical to have high-performing apps, as they tend to serve millions of transactions. Importantly, there are certain characteristics with respect to banking applications that require deep analysis to enable stable and high-performing apps.
Banking applications should be able to deliver safe and secure transactions, for which effective end-to-end software testing of their systems is required. It should be taken up using various types of software testing methods to ensure defect-free applications. Moreover, as the banking software applications are complicated with many dependencies, thus the testing process requires more time and a complete understanding of the scope.
1. Regulation & Compliance:
There is an increased focus on business transparency globally and there is a strong need to abide by certain regulatory compliance terms. Hence, efficient software testing is required to suffice various open banking API terms and conditions.
2. Digital Convergence:
Digitalization has brought in a paradigm shift in the banking services domain with the emergence of smartphones, tablets, and IoT based devices. The digital payments have eased the transactions to paperless currency for which end-to-end testing is utmost required.
3. Enhanced User Experience:
Today, users are tech-savvy with ever-changing customer expectations. The customer experience (CX) is at the heart of any business. There is more emphasis laid on application aspects such as usability, great user interface (UI) and stable performance at peak loads. In order to achieve all these intricate features, effective usability testing along with end-to-end performance testing is required to deliver great user experience (UX) and flawless performance.
4. Stable Transactions with Payment Integrations:
Banking apps require a stable payment gateway integrations to ensure effective transactions to customers. To achieve this, effective software testing is necessary.
5. Security and Privacy:
For all banking applications, the topmost priority is to safeguard the customer’s critical data and ensure safe transactions. With the cyber-attacks being rampant, it is important for banking applications to undergo vigorous security testing to protect and deliver a secure environment for customer transactions.
6. Emergence of New technologies:
In order to reach more customers quickly, mobile banking has evolved in a large way with voice recognition apps and browser service applications. These apps should be thoroughly tested before going live to the market to ensure a flawless experience.
Banking applications are critical as they are directly linked to customers and involves millions of transactions. Hence, testing these applications is critical and various methods of software testing such as load/performance testing, security testing, usability testing and functional testing should be taken up to ensure bug-free, fully functional and high-performing applications. Partnering with Next-gen QA experts will help you to leverage the complete advantage of testing banking applications.
Why you should partner with TestingXperts?
TestingXperts (Tx) has been serving Banking and Financial services domain clients for years and has delivered effective business benefits to them. Tx with its pool of banking domain testing experts, devised an exhaustive test strategy that covered functional and non-functional testing. This was achieved by using various in-house frameworks and accelerators, which helped to deliver a well-defined road map for DevOps implementation for many global clients.
Tx has created frameworks (API automation, web & mobile automation, performance testing, and security testing automation) that resulted into proven success by reducing QA cycle times up to 80% and lowering the overall QA costs up to 60% with its Next-Gen Testing Solutions.