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22 Jan 2018

5 Nerve-wracking Challenges Faced While Testing an Online Banking Application

The banking domain has become multifarious with ever-changing and cutting-edge technology. With complex functionalities tangled into the banking applications, it is considered to be most advanced and complicated enterprise solution. The day-to-day transactions made via banking applications call for high scalability, reliability, and precision in terms of data. Therefore, it is imperative to test such applications under various set-ups. An adept test strategy for banking applications should comprise of Mobile, Cloud, Internet, and various other features linked to a banking application.

As a various number of banking transactions happen each day, these applications need to deliver a high performance that meets customer needs. Besides this, the banking sector needs robust reporting in order to monitor and record transaction and user interactions instantly. To ensure that the banking applications are performing efficiently well, testing is essential. However, there are numerous challenges from the testing point of view that need to be addressed. In this article, we have highlighted key challenges that are faced while testing any banking application.

Security is Critical

Banking applications are overloaded with private customer information and data. Therefore, it is essential to ensure security at all levels in an online application. However, security testing becomes quite challenging, especially when there is a variation in the network and operating system across various devices. A banking application must be compatible with all versions, operating systems, and devices etc. Security testing of banking applications is a must, and should adhere to all applicable security standards.

The bank should ensure that all access validation codes and one-time passwords work properly. To ensure that the software doesn’t have any defects or faults, a QA team needs to validate both positive as well as negative sides of the system, reporting it before any unauthorized access occurs.

Complex Data

One of the major challenges that becomes difficult to address while testing a banking application is the complexity of the data. Banking applications contain all sorts of private information, data, passwords, and assets of the customers stored in their back-end. It is imperative to ensure that the back-end databases are not affected by any malware, and that the data within is protected.

A bank certainly needs to have an automation tool to check database connectivity and logical functions continuously. It is beneficial if this is done over a virtual private network (i.e. a VPN) in order to ensure safety across its private data.

Performance Failures

Performance levels consist of infrastructure, connectivity, and back-end integration. The transactions happening through the application should be administered at regular interims. Moreover, load and stress tests should frequently be performed to ensure multiple support for transactions at the same time.

Trends Driving Change in the Banking Application Sector

Real-time Activities

Banking applications need to provide real-time updates on the transactions to the customers as well as the back-end. It is important that the functionality of the application is continuously managed and identified by the testing teams. If there are any network connectivity issues that can hamper the real-time updates of the transactions, the teams should ensure proper testing of the application for any response delay.

Time to Market

The addition of new features is a way to attract more customers, but with reduced time to market, there is a pressure that causes testing teams to cut short the testing cycles.

Conclusion

Testing a banking application can be an intricate process, but if there is an experienced testing partner involved, the testing challenges can be readily eradicated. TestingXperts, with its efficient testing strategies and the right blend of testers and processes, is helping its banking and financial clients to achieve successful and vulnerability-free applications.

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During your visit on our website, we collect personal information including but not limited to name, email address, contact number, etc. TestingXperts will collect and use your personal information for marketing, discussing the service offerings and provisioning the services you request. By clicking on the check box you are providing your consent on the same. In the future, if you wish to unsubscribe to our emails, you may indicate your preference by clicking on the “Unsubscribe” link in the email.