Inconsistent test practices and lack of standardized QA workflows reduced release quality and cycle speed
Summary
A UK-based digital bank achieved 40% faster regression cycles, 90% test coverage, and 60% reduced manual effort through a scalable automation framework, unified QA processes, and integrated reporting. This ensured zero critical production bugs, faster go-to-market readiness, and consistent user experience across Android and iOS platforms.
Client Overview
The client is a leading digital bank, headquartered in the United Kingdom, empowering people to make smarter financial choices that support a greener planet. With a commitment for smarter and eco-friendly finance, the bank is recognized among the fastest-growing tech companies and best places to work in the UK, and it continues to set new standards for digital and ethical banking.
As operations and product lines expanded, maintaining consistent quality, speed, and reliability across mobile platforms emerged as a major challenge.
Challenges
Gaps in QA Process
Limited Test Automation
Manual testing across mobile and backend APIs delayed releases and introduced rework
Legacy Automation Scripts
Outdated scripts lacked scalability and failed to align with modern app updates
Unclear QA Roadmap
Absence of a defined automation roadmap for mobile application testing
Tool & Data Fragmentation
QA assets and test data were scattered across tools like Jira, SQUASH, Postman, and multiple DB systems
The Tx Solution
QA Gap Analysis & Recommendations
Identified critical inefficiencies in test strategy, offering actionable steps for process unification and maturity
Automation Framework Implementation
Built a scalable, reusable automation framework using Selenium (Java), Rest Assured, and Maven
End-to-End Functional & API Testing
Provided complete testing across 32 applications, improving test coverage, defect detection, and release quality.
Mobile App QA for Android & iOS
Validated critical user journeys across devices and OS versions, ensuring consistent user experience
Regression & Agile Sprint Testing
Delivered continuous testing aligned to Agile sprints, with coverage for re-testing and UAT readiness
Unified Test Reporting
Integrated daily progress reports and dashboards highlighting story completion, defect metrics, and release health
Tool Optimization Strategy
Recommended SQUASH–Jira integration to streamline requirements traceability and improve test lifecycle management
How the Tx Strategy Helped the Client
40%
Faster regression cycles through implementation of reusable and scalable automation scripts
90%
Test coverage achieved for critical workflows on both Android and iOS platforms.
30%
Reduction in UAT defects by improving test case quality
Accelerating Digital Banking Success with Intelligent QA Transformation
Through a structured QA transformation led by intelligent automation and data-driven insights, TestingXperts helped the UK-based digital bank achieve faster, high-quality releases. By unifying tools, optimizing frameworks, and aligning QA practices with business goals, the bank accelerated innovation, strengthened reliability, and enhanced user confidence across its mobile platforms.
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Overall Rating
"Tx supported us in delivering our release and new products on time with automation performance and integration testing. They contributed greatly to our test strategy."
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