Published: 07 May 2018
5 Emerging QA and Software Testing Trends in Healthcare Digital Applications
Last Updated: 01 Oct 2020
To provide quality and real-time services to their patients, healthcare professionals require digital applications that are user-friendly, interoperable and accessible anytime and anywhere. The market for digital applications, and for healthcare IT in general, has been rising steadily and is attracting new investments to make healthcare more accessible and data-based. According to research by Markets and Markets, “The global healthcare IT market is expected to grow at a CAGR of 15.9% during the forecast period of 2016 to 2021”.
1. Emerging QA and Software Testing Trends in Healthcare Applications
2. High Priority to Security Testing
3. Big Data Management
4. Implementation of Agile Testing Methodologies
5. Emphasis on Mobile and Compatibility Testing
6. Deployment of Skilled Testers
High costs of research and development along with stringent regulations and increasing user demands necessitate a sharp focus on software quality within the healthcare industry. Organizations need to create customized and modern testing strategy based on emerging testing trends. All these trends may not pertain equally to each healthcare organization but will differ based on the nature and usage of healthcare solutions as well as according to the specialized testing needs of specific healthcare providers.
– Healthcare apps help the patients to book their doctor appointments easily and to get important healthcare tips
– It is the quickest way to view medical test reports, to purchase medicines online, and to find an expert specialist
– The chat facility provided by the healthcare apps is simplifying the treatment process, the doctors can chat and treat their patients in chats
– The Electronic Health Records or EHR helps to understand the patient’s history of diseases, etc.
– The feature of reminding medicines to the patient is one of the best benefits of healthcare apps. Also, this advanced feature provides a confirmation to the doctors that the patient has not ignored and started the treatment
Healthcare is one of the biggest sectors providing a number of services for the patients. A single healthcare app may not be able to fulfill every need which a patient aspires for. And, this may make the patient plan for integrating with the other apps to fulfill the needs. Hence, the app should be tested to verify whether it is compatible to integrate with other apps or not.
Healthcare is not similar to regular apps. Since the app is built for their patients, the app should be regularly monitored for its user-interface. Also, medical apps receive more data and may be used on a regular basis by their patients. Hence, the app should be tested to check if it is user-centric, patient-friendly, and providing a comfortable way to interact.
While planning to design an app, it is essential to focus on the privacy and security of the patient’s information. It should abide and comply with all the privacy standards to protect the patient’s medical record and other healthcare provider’s information. Also, the testing measures should be practiced to secure the app with data encryption and firewalls.
Before planning to launch the app to the real world, it is crucial to test the app usability. The app has to be user-friendly and should be able to provide a clear idea of its functionality to the user. If the app fails to receive user-acceptance, then, this may decrease the scope of the app’s future. Hence, it is necessary to practice usability testing before planning for production.
Users can use the healthcare app through any device and any platform. And, if the app fails to provide the same performance across the devices and platforms, then this will be the biggest drawback resulting dissatisfaction among the users. Hence, performance and compatibility testing should be performed across the devices and different platforms such as windows, mac, android, etc.
The performance and functionality of the app are important factors to drive the scope of the app. The app has to function similarly across any platform and device, and also when the app is experiencing more number of users. If the app fails on performance and load issues, resulting unavailability for millions of patients may inbuilt a negative impact and drop off many of the users. Hence, load testing should be practiced to verify the app performance and functionality in all scenarios.
The cutting-edge healthcare solutions help physicians and healthcare providers to access historic health data of patients, observe their conditions, and offer treatment remotely and rapidly. Hence, it becomes important to ensure utmost security and privacy of the data that is accessed by the application. To achieve utmost security, extensive security testing has to be the key priority in the testing strategy for safeguarding the sensitive healthcare data of patients.
Healthcare applications these days gather and transmit a huge amount of healthcare data from one source to another. Hence, the applications are specifically designed with explicit features to enable data collection, storage, access, and transfer. While testing next-generation healthcare applications, testers must keep in mind the complete patient data management process across various technological platforms. They must execute all obligatory tests to ensure that the patient data is managed efficiently, and without negotiating on security and privacy.
The ever-rising need to get the applications and products faster to market necessitate the healthcare IT teams to adopt the Agile methodology. By the use of agile methodology, teams can escape the lengthy product delivery cycle and ensure quicker delivery in the end.
A huge percentage of users, including patients and healthcare professionals, these days access healthcare solutions on their mobile devices. There is an increase in the number of organizations enabling the patients to access healthcare on their smartphones, tablets, and other devices. Therefore, the healthcare solutions need to run efficiently and correctly on these devices, across various operating systems, browsers, etc. The testing strategy should include evaluating all aspects of the application by using various mobile devices, network, and operating systems.
With several governmental mandates and user privacy issues taking over, healthcare application testing requires a lot of experience and skill. It is important to ensure the testers have correct domain knowledge and skills to evaluate the advanced healthcare applications and solutions efficiently. The testers working on healthcare projects should have skills and understanding in HIPAA, HL7 guidelines, and the Healthcare domain to identify critical workflows for testing effectively.
When it comes to healthcare imperatives involving patient driven and patient-centered care, having a cutting-edge software means nothing if it does not work in such a way that makes it easy to use for healthcare professionals and patients. At TestingXperts, we help healthcare providers transform innovative designs into reliable and successful applications with our specialized healthcare QA and software testing services. Connect with us now!