AI, ML, and NLP Integration
We assist in predicting issues and optimizing your app support strategy by integrating new-gen technologies like AI, Agentic AI, ML, and NLP.
Application Maintenance and Support
Intelligent Monitoring to Maximize Uptime and Resilience 24/7.
Talk to an ExpertLeading with Proven Outcomes
55%
Lower Maintenance Costs
70%
Application Downtime Reduction
40%
Savings with Predictive Maintenance
65%
Productivity Improvement
Maximize Uptime and ROI With Enterprise-Grade Application Support
Your enterprise-grade systems and applications are central to customer engagement, operational efficiency, and innovation. As the foundation of modern operations, they must continuously evolve to meet changing demands and deliver sustained value.
At Tx, we offer AI-enabled application maintenance and support services that are proactive, adaptive, and aligned with your digital vision. Our approach ensures your critical systems remain resilient, high-performing, and future-ready, minimizing downtime while maximizing business continuity. We partner with enterprises to enhance application performance, streamline integrations, and unlock agility at scale. Through continuous optimization and seamless support, we help you stay ahead of change and realize the full value of your application investments.
Our Key Clients
How Tx Solves Application Maintenance Challenges?
01
Modernize in phases with cloud-native tools & microservices.
02
Leverage automation & predictive analytics to reduce downtime.
Integrate DevSecOps with regular patches & proactive security assessments.
Centralize data repositories and enforce continuous documentation practices.
Implement performance monitoring & tuning for stable, optimized multi-platform ops.
Our App Maintenance and Support Services
AI-Enabled Predictive Maintenance
We proactively monitor your applications, leveraging AI tools (Datadog AIOps, New Relic, etc.) to detect and remediate issues before they escalate. Our approach prevents downtime, optimizes resource usage, and improves system reliability.
Performance Monitoring & Optimization
We regularly monitor your application performance across platforms using real-time APM tools. You gain actionable insights into potential bottlenecks and system health trends.
Cloud & Hybrid Infrastructure Support
We support your cloud-native and hybrid systems to ensure scalability and uptime. From container orchestration to IaC, we help future-proof your environment.
Application Monitoring
We monitor your apps around the clock to keep your systems up and running. Our experts ensure rapid responses, optimal system health, and uninterrupted service delivery.
Cross-Platform Compatibility Testing
We ensure your applications perform optimally across browsers, devices, and OS. You also gain resilience against security threats, data loss, or corruption.
Technology
Partners
Business Benefits
Security and Compliance Ready
Ongoing compliance monitoring and DevSecOps practices keep you audit-ready for GDPR, HIPAA, and SOC 2 regulations.
Data-Driven Decision Making
AI-powered analytics and monitoring tools insights enable you to make informed decisions around infrastructure, investment, and scaling.
Cost Optimization and Better ROI
Minimize unplanned expenses, automate tasks, and prevent critical failures to achieve better return on investment.
Why Select Tx for
Application Maintenance and Support Services?
Tailored Support Across All Levels
Customized support services across various formats (L1, L2, and L3), covering basic support to complex troubleshooting.
DevOps-Led Maintenance Cycles
Seamlessly integrates with your CI/CD pipelines and deployment workflows to enable real-time rollback via Canary Releases and Blue-Green Deployments.
Platform-Specific Expertise
Dedicated support teams with expertise across multiple tech-stacks, such as Java, .NET, AWS, GCP, Salesforce, etc.
Code-Aware Incident Management
Code-level diagnostics resolve memory leaks, API failures, and database bottlenecks without waiting for the dev team.
AI-Augmented Support Engineering
We integrate AI coding assistants like Cursor, Bolt, and Windsurf to speed up bug resolution, improve diagnostics, and reduce manual effort.
Built-in Guardrails with MCP
Our AI outputs are grounded in Tx’s proprietary best-practice datasets and governed by MCP, ensuring accuracy, transparency, and enterprise-grade control.
Ready for Reliable Uptime? Explore Our Application Maintenance Services!
Talk to an ExpertInsights
FAQ's
What is the difference between application support and application maintenance?
Application support is about resolving real-time software issues, ensuring uptime, and assisting end-users. Application maintenance involves ongoing updates, bug fixes, performance enhancements, and security improvements.
What types of Application Maintenance services do you offer?
Our application maintenance services include corrective maintenance, adaptive maintenance, perfective maintenance, and preventive maintenance, application compliance management, and backup & recovery. These services ensure applications remain efficient, secure, and aligned with evolving business needs.
Are your software maintenance and support services secure?
Yes, our software maintenance and support services follow strict security protocols, compliance standards, and data protection measures. We implement encryption, access controls, and regular security updates to safeguard applications from vulnerabilities and cyber threats.
Get a Consultation
Speak directly with a Digital Engineering Director.
Identify App Maintenance and Support opportunities and build a roadmap for success.
Get solutions tailored to your unique development challenges.