Job Description:
- Own the end-to-end lifecycle of requirements — including elicitation, documentation, validation, and change control across insurance core modules.
- Act as a liaison between business users, product owners, and technical teams to ensure business needs are clearly captured and understood.
- Translate and validate business requirements into system functionalities, ensuring alignment with product capabilities.
- Conduct in-depth analysis of current insurance workflows, identify process gaps, and recommend enhancements that align with best practices.
- Collaborate with QA teams to ensure adequate test coverage for business requirements, participate in defect triage, and validate fixes from a business perspective.
- Prepare and maintain high-quality documentation such as BRDs, User Stories, Use Cases, and RTMs (Requirement Traceability Matrices).
- Assist in user training activities, change impact assessments, and contribute to user adoption efforts post Go-Live.
- 10+ years of experience as a Business Analyst in P&C Insurance domain.
- Hands-on experience with Insurance modules (Policy Center, Billing Center, Claim Center).
- In-depth understanding of Personal Auto, Watercraft, and Umbrella Insurance lines.
- Strong knowledge of business process modeling, use case development, and requirement traceability.
- Experience in supporting SIT/UAT testing phases and working closely with QA teams.
- Good to have experience in Insurance cots platforms such as Guidewire, Duck Creek, Majesco etc.
