Insurance Testing Services

Insurance

Improved ROI And Operational Efficiency With Seamless CX

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The insurance industry is on the rise, and so are digitalization measures. Today's scenario requires the industry to be digitally adept with an increased IT efficiency, reduced TCO, modernized and scalable core systems, design integrated test scenarios, compliant with industry regulations and to seamlessly integrate with third-party software's.

Tx has an extensive industry experience enabling next-gen specialist QA, QE and software testing services for global clients across various domains. With an in-depth insurance domain experience leveraging the Tx in-house developed AI accelerators and RPA-based automation frameworks, we ensure to deliver scalable and robust insurance products. Our focus is to keep pace with the evolving insurance markets across the agile and DevOps projects, ensure regulatory compliance, and provide high-quality solutions enabling seamless customer experience (CX).

Insurance Challenges and Solutions

Challenges
  • Outdated legacy insurance systems with fewer features and functionalities
  • Multiple sources of discrete data affecting integration
  • Data inconsistency across multiple systems
  • Exposure to threats and vulnerabilities from hackers and cyber fraudsters
  • Improper claim management which involves a lot of manual effort and time
  • Improper customer lifecycle management
  • Increasing costs due to post-production defects
Solutions
  • Leveraging AI in insurance systems to provide insightful recommendations
  • Accelerated decision making, leading to better customer experience
  • Modernized claim processing using the latest techniques
  • Data-Driven Insurance Solutions
  • Product recommendations based on customer data like buying pattern, service preferences, and more.
  • Automated and Interconnected Insurance Systems
  • Quick and faster claim processing without needing much human intervention

Business Benefits Delivered

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  • 30% Faster Time-To-Market
  • 40% QA Cost Savings
  • 40% Higher Operational Efficiency
  • 90% Reduction In Man-Hours

See What Clients Are Saying About Us!

4.7/5.0

Overall Rating

"TestingXperts has been our trusted QA partner for 10+ years—reliable, responsive, and the best team I've worked with in 20+ years."
(Manager of Quality Services, Insurance)

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    Tx Insurance Offerings

    Customer Experience

    Enhance the customer experience with flawless service and tools across claims, endorsement requests and contact center interactions.

    Core System Modernization

    Modernize technology stack enabling insurance products to achieve optimum business benefits through cloud migration, blockchain, and personalized experience via agile and secure digital infrastructure. 

    Intelligent Automation in Insurance

    Drive Intelligence, acceleration and cost efficiency through new-age technologies like RPA, AI/ML, especially in areas such as business processing, claims processing and finance.

    Connected Insurance

    Enable customer engagement transformation and new insurance revenue streams opportunities with innovative solutions around connected homes, cars and enterprises

    Data Intelligence

    Leveraging historical data for ML and analytics to redefine operations and reimagine customer journeys while reducing operational costs.

    Risk Management

    Enabling underwriters make quick and effective decisions using data analytics. Implementing cloud-based models for dynamic pricing, personalised rates and enabling real-time information

    Case Study

    Gain Insights into our Services

    Tx Assisted an Insurance Company Achieve 40% QA Cost Savings & 50% Faster Time-to-Market  

    They partnered with Tx to implement automation and continuous integration services to streamline their processes, reduce manual errors, and enhance their overall productivity as part of their digital transformation strategy.

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    Pet Medical Insurance Case Study

    A Pet Medical Insurance Provider Achieved 30% QA Cost Savings & Fully Functional App by Partnering with Tx 

    Tx, with its highly skilled team of QA resources, worked on clients’ requirements. The actual testing engagement started, and teams performed functional and database testing.

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    Us Insurance Company Success Story

    Tx Helped a Leading Insurance Company in the U.S. Achieve a Fully Functional Website and Reduced Time-to-Market by 30%  

    Tx worked with the client to understand various insurance processes and suggested a flexible and cost-effective framework. Reduced time to market by 30% and saved significant costs. 

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    QA Center of Excellence

    Tx Helped a Renowned Insurance Company in the US Establish QA Center of Excellence to Achieve High-quality Software & A Greater CX with Test Advisory Services 

    Tx professionals focused on critical system aspects, including planning, process control, performance metrics, test automation, execution, defect tracking, and reporting. We helped the client achieve their respective goals.

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    Our Omnichannel Insurance Solutions

    Our Omni channels approach

    Other Key Insurance Areas We Cater To

    Test Center of Excellence (TCoE)

    Our Insurance Test Center of Excellence (TCoE) has a well-defined tool-agnostic framework, test accelerators, a comprehensive testing approach, tools, metrics, and governance with many Insurance domain QA experts. We cater to the insurance regulations, and our QA engineers have experience in performing testing specific to state-wise insurance regulations and federal regulations such as the National Association of Insurance Commissioners (NAIC), Financial Services Authority (FSA UK), Association of British Insurers (ABI), Insurance Regulatory and Development Authority of India (IRDA), and Unclaimed Property ACT (UPA).

    Test Center of Excellence

    Our Accelerators

    Tx-SmarTest

    • Bot-led testing that ensures quicker and more robust testing outcomes
    • Ensures greater code coverage and reduces test cycle time significantly

    Tx-PEARS

    • Ready-to-use framework for security and performance testing engagements
    • 30% QA cost savings within the testing engagement

    Tx-ReUseKit

    • Ready-to-use templates help save time and chargeable effort while starting, managing, and reporting on software projects

    Tx-TestMethods

    • Improves overall IT life cycle management with test effectiveness and efficiency
    • 30% savings in time and cost

    Tx-DevOps

    • Improves the code quality and delivery speed
    • 25-30% time is saved with clear visibility of the entire DevOps project lifecycle

    Tx-Botomate

    • Supports NLP model test and real-time monitoring of chatbots
    • Effective testing of conversational flows

    Tx-UiPath

    • Robot-led test automation framework
    • 30% faster test creation
    • 40% lesser maintenance efforts

    Tx-Automate

    • 90% reduction of efforts to run tests
    • 80% reduction in regression testing cycle
    AI/ML Applications Development

    Why Choose Us?

    Industry Thought Leadership
    50+ Insurance Domain Experts

    Successfully delivered insurance testing projects to Fortune 2000 clients with a team of 50+ insurance domain experts with over 1000+ QA experts in-house.

    Comprehensive Testing Services
    Superior Insurance Solutions

    Our Insurance QA services leverage AI, ML, RPA, and No-code/low-code automation to deliver a great CX with superior insurance solutions.

    continuous support
    24x7 Seamless Customer Support

    Rich pool of expert resources having end-to-end functional knowledge of the insurance business processes.

    Pay-as-you-go Pricing
    Pay-as-you-go Pricing

    Flexibility at our core, we provide tool, technology, and device-agnostic frameworks and accelerators ensure faster testing outcomes.

    Tired of Delayed Payouts? Optimize Claims with Battle-Tested QA

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