Testers lacked visibility into accurate mappings, forcing reverse-engineering of Dev code and causing misaligned expectations.
A U.S. Payroll & HR Leader Strengthened Accuracy and Reduced Defects by 45% With TestingXperts
Achieved higher payroll accuracy, faster sprint delivery, and improved cross-team collaboration through ETL automation and requirement clarity.
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A leading U.S.-based Professional Employer Organization (PEO) partnered with TestingXperts to strengthen ETL validation and streamline cross-team collaboration across their HR and payroll systems. By implementing QuerySurge based ETL automation, data validation and embedding clear requirement mapping in Jira stories, the client achieved results within a few months. They reduced defect leakage by 45%, accelerated sprint delivery by 30%, and achieved 60% coverage of critical ETL workflows. This minimized payroll errors and ensured compliance confidence.
Client Overview
The client, a prominent U.S. HR and payroll solutions provider, serves organizations nationwide with services spanning payroll, HR management, compliance, and employee benefits.
As their product suite expanded, ensuring accurate, compliant, and timely payroll became mission critical.
However, manual ETL testing, unclear requirement mapping, and siloed QA processes were creating a ripple effect. The delays, misalignments, and undetected data issues directly impacted the payroll precision.
TestingXperts partnered with them as a QA vendor as well as a strategic transformation partner.
The Challenge
Incomplete Mapping Documentation
Unclear Acceptance Criteria in Jira
Ambiguity in requirements slowed test design and delayed sprint execution.
Siloed QA-Dev Workflows
QA and Dev teams operated in silos, slowing collaboration and increasing rework.
Unclear QA Roadmap
Manual validation led to hidden data discrepancies affecting payroll accuracy.
The Tx Solution
TestingXperts implemented a shift-left QA strategy supported by ETL automation, mapping documentation, and collaborative workflows.
QuerySurge Deployment
Automated ETL testing for 60% of critical workflows, ensuring source-to-target accuracy and reliability.
Mapping Documentation Policy
Enforced 100% updated mapping docs as part of sprint readiness (no mapping, no story acceptance).
Acceptance Criteria Alignment
Introduced a BA–QA joint review for every Jira story to define testable, business-ready criteria.
Collaborative Workflow
Enabled real time Dev BA-QA collaboration, reducing dependency on code reviews.
Training & Pilot Runs
Increased tester efficiency by 35% through hands-on QuerySurge adoption.
How the Tx Strategy Helped the Client
50% Early Defect Detection before production, minimizing business impact.
Improved Cross-Team Collaboration with standardized mapping and acceptance criteria.
Higher Stakeholder Confidence due to fewer payroll errors and robust reporting accuracy.
45%
Reduction in Defect Leakage into production, improving payroll and HR accuracy.
30%
Faster Sprint Delivery by eliminating late requirement clarifications and reducing rework.
60%
ETL Workflow Coverage automated for consistent and reliable validation.
Driving Payroll Accuracy and Compliance Through Proactive QA
By embedding QA early in the lifecycle and introducing ETL automation, the client transformed how payroll and HR data quality was assured. TestingXperts’ approach by combining QuerySurge automation, mapping clarity, and collaborative workflows which helped achieve faster sprints, improved accuracy, and higher business confidence. This partnership positioned the client to deliver reliable payroll and compliance services, reduce operational risks, and strengthen trust with their stakeholders.
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