Blog

27 Nov 2017

Compatibility Testing: Why is it critical for your application’s success?

The technology domain has been changing drastically and in quick progressions too. Since the past decade, if we compare, there has been a significant increase in the number of browsers used for surfing the internet. Therefore, it is essential to make the website compatible across all browsers. Since it is difficult to evaluate each visitor’s personal choice of a browser, it is imperative to ensure that a website functions well across all major browsers, be it over web or mobile devices. A situation like this makes it essential to perform a compatibility test before deploying any application.

What is Compatibility Testing?

Compatibility testing is a process of reviewing and comparing application functionality and styles across several browser platforms, mobile devices and operating systems, to identify any potential inconsistencies. This non-functional testing ensures complete customer satisfaction, as it validates whether the application performs as expected across all platforms. Compatibility of a system, application or website is built with various factors and objects, such as databases, web browsers, hardware platforms, operating systems, users, mobile devices, networks, etc. Compatibility testing is conducted on the applications to assess the application’s compatibility with different environments. It can be performed manually or through automation tools.

Is Compatibility Testing Effective?

The answer is yes! Compatibility testing ensures that there is no loss of business if a potential customer visits you on any platform. A company might seem unprofessional if the customer does not find it compatible with the browser or device he is using. Another prime reason for having a website which is compatible across all browsers and platforms is the need to stand out. However, by continuously running behind the need to stand out and look professional, this makes it essential for companies to have a responsive website that works in all browsers and devices. For this, web designers need to make the web design such that it works well in all the browsers. Software applications released should be compatible with all software, hardware, OS, platforms, etc., which can only be achieved by opting for compatibility testing. Compatibility testing helps in detecting errors before the product is delivered to the end user. It helps in validating whether the product meets all the requirements set and approved by both the developer and the end user.

A product that is stable and high in quality helps in improving the reputation of the company and drives the company to achieve continuous success. In fact, it not only improves the reputation of the company but also boosts the marketing efforts and enhances customer delight.

Types of Compatibility Tests

1. Hardware: Validation is carried out to check the compatibility of different hardware configurations with the software.

2. Software: Validation is carried out to check the compatibility of the software with different software.

3. Operating Systems: Validation is carried out to check the software’s compatibility with different operating systems, such as OSX, Mac, Windows, UNIX, etc.

4. Network: Validation is carried out to check the software’s compatibility with and its performance in the network. The software is assessed on the basis of variable parameters such as capacity, operating and speed bandwidth.

5. Mobile: Validation is carried out to check the software’s compatibility with mobile OSs, such as Android and iOS.

6. Devices Validation is carried out to check the software’s compatibility with different devices, such as scanners, printers, Bluetooth and USBs.

In brief, the multiple roles and advantages of compatibility testing make it an essential part of the software development process. By validating compatibility with an end user’s environment and making sure that the application performs well in all browsers, OSs and networks can help the company feel assured of customer satisfaction.

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TestingXperts’ expertise in regards to Compatibility Testing

TestingXperts’ comprehensive compatibility testing services are executed across different browsers, OSs, databases, hardware, servers, different configurations, etc. Furthermore, our end-to-end cross-browser Test Automation framework, Tx-Automate, helps testers ensure that the application runs efficiently on all the preferred browsers, leading to a pleasant customer experience and successful application usage.

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