Transforming Salesforce into a
High-Performing Business Engine

Salesforce is no longer just a CRM; it's a mission-critical platform that touches every part of your enterprise: from sales and service to commerce, marketing, and analytics. But with this expanded footprint comes complexity.

Slow Salesforce releases, frequent production issues, siloed data, and poor integrations often lead to missed opportunities, reduced productivity, and costly downtime.

At TestingXperts, we don’t just test Salesforce, we ensure every customization, flow, cloud, and integration is engineered for performance, compliance, and scalability. From sandbox to production, we deliver Salesforce CRM testing services that’s embedded into your DevOps and CI/CD pipelines, transforming your release velocity without compromising stability.

Transforming Salesforce into a High-Performing Business Engine

Results that Drive Your Business Forward

60%

Faster Release Cycles

55%

Reduction in Production Defects

35%

Cost Reduction in QA Operations

70%

Acceleration in Time-to-Value for New Features

How TestingXperts Can Assist

Achieve High Operational Efficiency with Salesforce Transformation

We understand that standard QA practices are not designed for Salesforce’s metadata-driven architecture, multi-cloud complexity, and fast-release cadence.

At TestingXperts, we don’t simply integrate QA into Salesforce, we design a Salesforce-native QA architecture using our proven expertise in test automation. As a top Salesforce testing services provider, we focus on strengthening CRM implementations and upgrades, ensuring that every release or customization works flawlessly across your ecosystem. We align our testing services with your unique workflows and processes, making us the go-to partner for organizations looking to tailor Salesforce to their exact needs.

Achieve High Operational Efficiency with Salesforce Transformation 

Salesforce QA That Covers the Ecosystem,
Not Just the CRM

Core CRM & Sales Cloud Testing

Core CRM &
Sales Cloud Testing

Sales Cloud is the heart of Salesforce’s CRM platform. We test:

  • Lead capture and routing, opportunity management, and account hierarchies
  • Territory management, quote-to-cash, and CPQ integrations (Apttus, Salesforce CPQ)
  • Custom layouts, Lightning components, Apex logic, and approval workflows
  • UI, API, functional flows and integrations across classic and Lightning experiences

Service Cloud & Case Management

Service Cloud &
Case Management

Your customer support SLAs depend on the stability of Service Cloud. TestingXperts validate:

  • Case creation via web, email, chat, chatbot, and telephony (CTI integrations)
  • Automated case routing, escalation logic, and knowledge base linkage
  • Service console customization, macros, and omni-channel workflows
  • Live agent handovers and chatbot accuracy

Marketing Cloud

Marketing
Cloud

Campaigns are only as good as their backend automation. Our QA approach for marketing cloud includes:

  • Journey builder flow validation and trigger testing
  • A/B testing paths and conversion flow testing
  • CRM sync checks for segmentation, lead scoring, and attribution accuracy
  • Data protection checks for opt-outs, preferences, and GDPR/CCPA compliance

Commerce Cloud & Experience Cloud

Commerce Cloud &
Experience Cloud

Salesforce Commerce Cloud and Experience Cloud connect customers and partners directly. At TestingXperts, we test:

  • Pricing rules, promotions, and payment gateway integrations
  • Self-service portals, role-based access, and multilingual content
  • Peak load handling and performance under flash sales or product launches
  • SSO, two-factor auth, and mobile responsiveness across portals

Einstein AI & Analytics Testing

Einstein AI &
Analytics Testing

AI-led insights are only as good as their logic and data. Our team validates:

  • Forecasting models trained on historical Salesforce data
  • Einstein bots and NLP-driven responses
  • Analytics Studio dashboards: accuracy, drill-down, visualization
  • Real-time performance under multi-user, multi-query loads

Integration & Data Migration Testing

Integration &
Data Migration Testing

Salesforce can’t work alone and needs to be integrated with other modules. Our expert's handle:

  • Integration testing across ERP (SAP, Oracle), marketing tools (Marketo, HubSpot), and custom APIs
  • API testing using Postman, REST-assured, and JMeter for validation and performance
  • Middleware (MuleSoft, Dell Boomi, Informatica) validation with automated assertions
  • End-to-end validation of data mapping, transformation, and loading across sandboxes

Case Studies

View all Case Studies
Audio Streaming service provider case study Dots Image

July 29, 2024

Tx Helps an Audio Streaming Services Provider Achieve 50% Faster Time-to-Market

At TestingXperts, we leverage AgentForce, Salesforce’s advanced Agentic AI platform, to elevate the standard of Salesforce testing. AgentForce harnesses AI-driven intelligence to deliver next-level precision, scalability, and efficiency across every aspect of your Salesforce ecosystem.

Read More

Your Salesforce Release,
Tested and Validated by TestingXperts

See What Clients Are Saying About Us!

Gartner Rating TestingXperts

4.7/5.0

TestingXperts Rating

Overall Rating

"Tx has provided exceptional testing services in all our major areas (e-commerce, IoT, Analytics & Salesforce.) and set up the right talents in each of our projects."
(IT Manager)

See All Reviews

Get a Consultation for Expert Salesforce Solutions

    Revolutionizing Salesforce Testing
    with

    At TestingXperts, we leverage AgentForce, Salesforce’s advanced Agentic AI platform, to elevate the standard of Salesforce testing. AgentForce harnesses AI-driven intelligence to deliver next-level precision, scalability, and efficiency across every aspect of your Salesforce ecosystem.

    By integrating AgentForce with TestingXperts’ expert Salesforce testing framework, we provide a powerful, end-to-end testing solution that ensures Salesforce environments are future-proof and business-ready. With AgentForce, we can predict potential roadblocks, simulate real-world scenarios, and continuously improve testing accuracy, all while accelerating your time-to-market. Our AI-powered approach allows for continuous testing and adaptive learning, which means that every deployment is smarter and faster than the last.

    At TestingXperts, we go beyond traditional testing methodologies by embedding AgentForce into DevOps and CI/CD pipelines, enabling automated quality gates and providing real-time insights to business leaders. This combination of AI-driven precision and industry-leading expertise ensures that your Salesforce platform not only performs but excels, delivering a scalable, high-performance foundation for your enterprise.

    salesforce-gif-image

    Top Insights

    Blog

    October 6, 2025

    Why Agentic Process Automation Is the Next Leap Beyond RPA

    Agentic Process Automation (APA) signifies a revolutionary transition from rule-based automation to decision-making autonomy. RPA...

    Read More
    Ebook

    May 29, 2025

    How Smart CIOs are Saving Millions with Automation in 2025

    CIOs and CTOs in Insurance, Retail, and QSR are under pressure to deliver faster, safer,...

    Read More
    Infographic

    August 28, 2025

    The Hidden Crisis: Why Poor Data Quality is Holding Your AI Back

    Read More
    Press

    October 1, 2025

    TestingXperts Named Winner at the Asia Pacific Software Testing Awards 2025

    TestingXperts (Tx), one of the three largest pure-play Quality Engineering Services (QES) providers and a...

    Read More
    Events

    September 26, 2025

    TestingXperts at GITEX Global 2025

    Read More

    FAQs

    Which Salesforce components does Tx specialize in testing?

    Tx has hands-on expertise in validating Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community/Experience Cloud, and Salesforce Lightning components. We also test integrations with third-party systems and AppExchange solutions.

    What tech stack does Tx use for Salesforce testing?
    • Selenium, TestNG, JUnit for functional testing.
    • Provar, ACCELQ, Tosca for Salesforce-specialized testing automation.
    • JMeter, BlazeMeter for performance testing.
    • Jenkins, GitHub, Bitbucket for CI/CD integration.
    What traditional QA services are linked to Salesforce testing at Tx?

    Our Salesforce testing portfolio covers:

    • Functional Testing – validating workflows, UI, and business rules.
    • Automation Testing – faster regression and release cycle assurance.
    • Security Testing – data access, role-based permissions, and compliance validation.
    • Integration Testing – Salesforce with ERP, billing, or third-party systems.
    • Performance Testing – ensuring scalability and responsiveness under peak load.
    How does Tx adapt Salesforce testing across geographies?

    With a global delivery model, Tx adapts Salesforce testing to regional compliance and localization needs, ensuring enterprises across North America, Europe, and APAC run Salesforce implementations that are consistent, secure, and market-ready.

    Do you offer AI-driven Salesforce test automation?

    Yes, AI-driven Salesforce test automation is offered to support enterprises worldwide in accelerating release cycles, enhancing reliability, and reducing QA effort, no matter the region or industry.

    How do you support continuous Salesforce CRM enhancements post-implementation?

    Continuous Salesforce CRM enhancements post-implementation are supported through AI-driven automated regression testing, proactive risk detection, and self-healing scripts that adapt to changes. This ensures fast, reliable updates with minimal manual effort, while ongoing collaboration ensures alignment with evolving business needs and compliance.