Practice Head – Enterprise Applications Testing

Job Description:

  • Define and own the Enterprise Applications Testing strategy and roadmap.
  • Build reusable solution accelerators, frameworks, and IPs aligned with client needs.
  • Hire, mentor, and upskill a high-performance team of functional and technical QA specialists.
  • Collaborate with Sales, Marketing & Pre-Sales to design and execute GTM initiatives.
  • Shape solution offerings, messaging, and thought leadership content for key enterprise platforms.
  • Represent the practice in client pitches, proposals, webinars, and industry events.
  • Serve as a trusted advisor to clients in QA transformation programs for ERP, CRM, and ITSM platforms.
  • Oversee delivery quality, test strategy formulation, automation integration, and governance.
  • Drive excellence in execution, ensuring project success metrics (quality, cost, time) are met.
  • Explore partnerships with platform providers (SAP, Salesforce, etc.) and tool vendors.
  • Evangelize AI-led, agentic testing and shift-left strategies within the Enterprise Apps domain.
  • Continuously assess emerging trends and infuse them into the practice roadmap.
  • 15+ years in Software Testing/Quality Engineering with deep ERP/CRM domain experience.
  • Proven experience in testing or implementing SAP, Salesforce, MS Dynamics, Oracle or ServiceNow projects.
  • Ability to define solutions, create testing frameworks, and interface with business and tech stakeholders.
  • Strong client-facing presence with the ability to lead workshops, pitches, and advisory sessions.
  • Experience in setting up or scaling testing practices/CoEs.
  • Familiarity with Agile, DevOps, and Continuous Testing models.
  • Exposure to AI/ML-led automation, RPA, or agent-based test strategies is a plus.

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