Technical Writer

Job Description

Role                                       Technical Writer

Job Location:                     Noida

Education:                          Bachelor’s or Masters in IT/English

Experience                       4 – 8 Years

Job Description

Looking for a highly motivated and individual contributor to manage the creation of internal and external content, including (but not limited to): User manual, online help, knowledge base, FAQs, and customer support site.

Job Responsibilities

  • Create/update online help, quick start guide, and other customer facing docs for different Adeptia products
  • Plan, develop, and write information for technical and non-technical audience
  • Gather information from SMEs and write FAQs, and technical tips on common problems reported by customers
  • Work with technical support teams and provide accurate, timely and consistent information
  • Work independently, suggest options, and ability to take decisions

Desired Skills:

  • Proficiency in Technical Writing or Instructional Design
  • Proficiency Confluence wiki, snag IT, Captivate/Camtasia
  • Knowledge of RDBMS, XML, and HTML concepts is a plus

Other Requirements:

  • Excellent writing, editing, documentation, and presentation skills
  • Strong interpersonal skills to work with software developers, testers, middle and top management
  • Initiative taker to understand the cloud platform, infrastructure, enterprise product technologies and analyze documentation requirements
  • Awareness of Knowledge Base concepts
  • Expertise in creating customize docs as per the target audience

Job Location

  • Noida

To Apply, you may also email your CV at [email protected]

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