Career

Technical Writer

Job Description

Role                                       Technical Writer

Job Location:                     Noida

Education:                          Bachelor’s or Masters in IT/English

Experience                       4 – 8 Years

Job Description

Looking for a highly motivated and individual contributor to manage the creation of internal and external content, including (but not limited to): User manual, online help, knowledge base, FAQs, and customer support site.

Job Responsibilities

  • Create/update online help, quick start guide, and other customer facing docs for different Adeptia products
  • Plan, develop, and write information for technical and non-technical audience
  • Gather information from SMEs and write FAQs, and technical tips on common problems reported by customers
  • Work with technical support teams and provide accurate, timely and consistent information
  • Work independently, suggest options, and ability to take decisions

Desired Skills:

  • Proficiency in Technical Writing or Instructional Design
  • Proficiency Confluence wiki, snag IT, Captivate/Camtasia
  • Knowledge of RDBMS, XML, and HTML concepts is a plus

Other Requirements:

  • Excellent writing, editing, documentation, and presentation skills
  • Strong interpersonal skills to work with software developers, testers, middle and top management
  • Initiative taker to understand the cloud platform, infrastructure, enterprise product technologies and analyze documentation requirements
  • Awareness of Knowledge Base concepts
  • Expertise in creating customize docs as per the target audience

Job Location

  • Noida

To Apply, you may also email your CV at [email protected]

Submit Your Resume

Thanks for considering a career at TestingXperts. Please complete the form below so that we can connect with you.

Browse....
No File Select...

During your visit on our website, we collect personal information including but not limited to name, email address, contact number, etc. TestingXperts will collect and use your personal information for marketing, discussing the service offerings and provisioning the services you request. By clicking on the check box you are providing your consent on the same. In the future, if you wish to unsubscribe to our emails, you may indicate your preference by clicking on the “Unsubscribe” link in the email.